Delivery and Returns

Delivery

UK


All orders will be dispatched 2nd class - if you require a tracked or express shipping option, please select this option at the checkout.  Royal Mail are also experiencing delays at the moment, so please allow up to two weeks from dispatch for your order to arrive. Thank you for your understanding.
 

Europe


Shipping to Europe is charged at £10. All orders are shipped  as international tracked and singed as standard.  International post should arrive within 3 - 11 working days from dispatch. Please allow up to 21 working days from dispatch for your order to arrive due to Covid-19 related delays. Buyers are responsible for any customs and import taxes that may apply, as these are outwith my control.
Everywhere Else


All other shipping destinations are charged at £12. All orders are shipped as international tracked and singed as standard. International post should arrive within 3 - 11 working days from dispatch. Please allow up to 21 working days from dispatch for your order to arrive due to Covid-19 related delays. Buyers are responsible for any customs and import taxes that may apply, as these are outwith my control.

Cancelations

Orders may be cancelled, if required, before the order has been shipped. We cannot guarantee this will always be possible but we will do our best to accommodate you. Once shipped we are unfortunately unable to cancel. Please contact us by email at hello@htaylordesign.com if you require your order to be cancelled. 

Returns

Please get in touch with us if you wish to arrange a return. Returns are accepted within 30 days of the item being shipped.  Buyers are responsible for paying the postage costs associated with returning the item. Refunds will be issued once we receive the item.

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