Delivery and Returns

Delivery

UK
All UK items are shipped 2nd Class signed for as standard. Shipping can be upgraded to first class signed for with an additional charge of £2. Orders Aim to be dispatched within 1-2 working days, you will receive a notification once shipped.  Second class post should arrive between 3 - 5 working days after dispatch. Please allow up to 14 working days from dispatch for your order to arrive due to Covid-19 related delays, and do not hesitate to contact us with any issues.

Europe
Shipping to Europe is charged at £5.99. All orders are shipped  as international tracked and singed as standard. Orders Aim to be dispatched within 1-2 working days, you will receive a notification once shipped.  International post should arrive within 3 - 9 working days from dispatch. Please allow up to 14 working days from dispatch for your order to arrive due to Covid-19 related delays, and do not hesitate to contact us with any issues.

Everywhere Else
All other shipping destinations are charged at £9.99. All orders are shipped as international tracked and singed as standard. Orders Aim to be dispatched within 1-2 working days, you will receive a notification once shipped. International post should arrive within 5 - 14 working days from dispatch. Please allow up to 21 working days from dispatch for your order to arrive due to Covid-19 related delays, and do not hesitate to contact us with any issues.

Cancelations

Orders may be cancelled, if required, before the order has been shipped. We cannot guarantee this will always be possible but we will do our best to accommodate you. Once shipped we are unfortunately unable to cancel. Please contact us by email at hello@htaylordesign.com if you require your order to be cancelled. 

Returns

We accept returns within 30 days of purchase. Items must be in the original condition. The buyer is responsible for shipping the item back to us, and a refund will be issued once we receive the item. To arrange a refund, please contact us. 

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